Terms and Conditions

Version 3.4 | Last Updated: 26 April 2026 | Effective Date: 26 April 2026

1. Introduction and Acceptance

These Terms and Conditions ("Terms") form a binding legal agreement between you and SocialGryd Limited, a company incorporated in Estonia with registered office at Narva mnt 5, Kesklinna linnaosa, Tallinn, Harju maakond 10117, Estonia ("SocialGryd", "we", "us", "our"). They govern your access to and use of the SocialGryd platform, including the website (socialgryd.com), the marketplace (marketplace.socialgryd.com), the partner portal, mobile applications, community features, messaging, events, meetups, stories, professional profiles, algorithmic feeds, AI-powered features, creator tools, brand matching features, partner tools, and all related services (collectively, the "Platform").

You accept these Terms, our Privacy Policy, our Community Guidelines, our Acceptable Use Policy, our Child Safety Standards, our Cookie Policy, our AI and Automated Decision-Making Notice and, where applicable, our Marketplace Terms, Creator Hub Terms, Partner Data Processing Agreement, and Brand Data Processing Agreement (collectively, the "Agreement") by:

• Ticking the "I agree" box when creating an account; or
• Signing in via a third-party authentication provider (Google, Apple, or email magic-link).

Where you change or add a feature after initial acceptance (for example, enabling the Creator Hub or applying as a Partner), you accept any supplemental terms specific to that feature at the point of opt-in. Changes to these Terms after acceptance are handled under Section 27 below, which gives you advance notice and the right to delete your account before material changes take effect.

We keep a technical record of your acceptance (timestamp, IP address, and authentication method) as evidence of the contract between us.

If you are entering into these Terms on behalf of a company, partnership, association, or other legal entity (for example, as a brand, partner, or event host), you represent and warrant that you have the authority to bind that entity, and "you" refers to both you and that entity.

2. Eligibility, Age, and Jurisdiction Restrictions

2a. Minimum Age

The default minimum age to use SocialGryd is 16. Where your local law sets a higher minimum age for independent digital consent, that higher age applies:

• Brazil and India: 18 (or 16 with verifiable parental or legal guardian consent).
• Indonesia: 17.
• South Korea: 14 with parental consent required for under-18.
• All other jurisdictions: 16.

We ask for your date of birth at sign-up to verify eligibility. Providing a false date of birth is a material breach of these Terms. If we have reasonable grounds to believe a user is below the applicable minimum age, we will suspend the account and require age verification; if verification is not provided, we will delete the account and associated content.

2b. Capacity and Legal Prohibition

You must have the legal capacity to enter into a binding agreement in your jurisdiction, and you must not be prohibited from using the Platform under any applicable law (including sanctions regimes), or under a previous SocialGryd suspension or ban.

2c. Sanctions, Export Controls, and Restricted Jurisdictions

Restricted jurisdictions. You may not access or use the Platform if you are located in, ordinarily resident in, or a national of, a country or region subject to comprehensive sanctions by the European Union, the United Kingdom, the United States (OFAC), or the United Nations Security Council. As of the Effective Date, the comprehensively sanctioned locations include the Crimea, Donetsk, Luhansk, Kherson, and Zaporizhzhia regions of Ukraine; Cuba; Iran; North Korea (DPRK); and Syria. This list may change; we apply the then-current scope at the time of access.

Restricted persons. You may not access or use the Platform if you are designated on any of: the EU Consolidated Financial Sanctions List; the UK OFSI Consolidated List; the US OFAC Specially Designated Nationals and Blocked Persons List (SDN List), Foreign Sanctions Evaders List, Sectoral Sanctions Identifications List, or any other US restricted-persons list; the UN Security Council Consolidated Sanctions List; or any equivalent restricted-persons list maintained by a jurisdiction whose law applies to SocialGryd. You represent and warrant, each time you access the Platform, that you are not such a person, not owned 50% or more (aggregated) by such persons, and not acting on behalf of such persons.

Screening and blocking. We operate sanctions-screening controls and reserve the right to block or restrict access from IP addresses, devices, payment methods, or accounts associated with sanctioned regions or persons, to freeze Benefits and payouts, to decline transactions, to disclose required information to competent authorities, and to terminate accounts. Access blocks may be applied without notice where required by law.

Export controls and end-use. You will not use the Platform in connection with the development, production, use, or support of nuclear, chemical, or biological weapons, missile technology, or other end-uses prohibited by the EU Dual-Use Regulation (2021/821), the US EAR or ITAR, the UK Export Control Act 2002 and Export Control Order 2008, or equivalent export-control regimes. You are responsible for complying with export-control laws that apply to you and to your use of the Platform.

No waiver. Nothing in these Terms authorises an act that would cause SocialGryd, you, or any other person to breach applicable sanctions or export-control law, and no provision of these Terms is to be interpreted to require such an act.

2d. Natural Persons and Legal Entities

SocialGryd is intended for natural persons acting in a personal or professional capacity. Legal entities may create accounts only through our partner, ambassador, brand, or creator workflows. Corporate, institutional, or automated accounts using natural-person sign-up flows are prohibited.

3. Accounts, Authentication, and Verification

3a. Account Creation

You must provide accurate, complete, and current information when registering, and keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You must notify us immediately at report@socialgryd.com if you suspect unauthorised access to your account.

3b. Third-Party Authentication

You may register or sign in using third-party authentication providers such as Google Sign-In, Sign in with Apple, or (for brand marketplace accounts) email magic-link. When you do so, you authorise us to receive limited profile information (such as your name and email address) from that provider, as described in our Privacy Policy. Your use of third-party authentication is also subject to that provider's terms and privacy policy.

3c. One Account Per Person

You may hold one personal account. Partners, ambassadors, brands, and creators may hold separate accounts for those roles under our dedicated workflows. You must not create accounts to circumvent a suspension, ban, rate limit, or trial restriction; impersonate another person or entity; or hold multiple personal accounts without our prior written consent.

3d. Verified Status and Badges

We may offer verified status, badges, or labels (such as verified partner, verified creator, or official accounts). Verification signals identity or operational status only and does not constitute an endorsement of content, views, safety, or quality.

3e. Identity Verification

We do not perform criminal background checks on users. For certain features (for example, partner onboarding, brand access to the marketplace, creator OAuth with external platforms, or high-risk moderation responses), we may require additional identity, domain-ownership, business-registration, or tax-residency information. Where we do, we will tell you what we need and why.

4. Platform Services

4a. What SocialGryd Is

SocialGryd is a social networking, discovery, community, content, and technology platform open to creators, communities, and everyday members. We connect members with events, meetups, coworking spaces, coliving, partner perks, and a global community, with a particular emphasis on supporting content creators through the Creator Hub and optional brand Marketplace.

4b. What SocialGryd Is Not

Except where a service is explicitly provided by SocialGryd and labelled as such, SocialGryd is not: a travel agent, booking agent, venue operator, employer, insurer, merchant of record for third-party events, payment intermediary for third-party events, ticketing agent, or organiser of partner, ambassador, brand, or user-hosted events. SocialGryd is not a talent agency, advertising agency, payment processor, escrow agent, or content distributor acting on behalf of creators.

Partners, ambassadors, brands, creators, event hosts, and other users are independent businesses or individuals. We do not control or guarantee venue availability, event attendance, pricing, quality, legality, safety, host behaviour, content accuracy, creator performance, brand payment, refunds, or outcome of any interaction facilitated by the Platform.

Partner, ambassador, brand, or creator status, verification, featuring, rankings, badges, analytics, visibility, or algorithmic boost do not constitute endorsement, certification of safety, or a guarantee of quality, legality, suitability, or conduct.

Nothing in these Terms creates any agency, employment, partnership, fiduciary, or joint-venture relationship between SocialGryd and any user, partner, ambassador, brand, creator, or event host.

5. Community Content and User Content Licence

5a. Your Content

"Your Content" means anything you create, upload, send, share, publish, or otherwise make available on the Platform, including profile information, profile photos, banner photos, bio text, posts, stories, comments, direct messages, group chats, event chats, event listings, reviews, ratings, meetup signals, replies, reactions, media, audio, video, links, and any other user-generated content.

You retain ownership of Your Content. You are responsible for Your Content, for your right to share it, and for the consequences of sharing it.

5b. Licence You Grant Us

You grant SocialGryd a worldwide, non-exclusive, royalty-free, transferable (only to our corporate affiliates and to any successor entity in connection with a transaction described in Section 33) and sub-licensable (only to service providers acting on our behalf under written contracts with confidentiality, purpose-limitation, and security obligations) licence to host, store, cache, index, reproduce, transcode, adapt, modify for technical purposes (including resizing, compressing, re-formatting, and generating previews/thumbnails), display, distribute, perform, publish, analyse, categorise (including through automated and AI-assisted means), moderate, and otherwise use Your Content solely to:

• Operate, deliver, secure, and improve the Platform;
• Make Your Content visible to the audience you have selected through the Platform's visibility settings;
• Transcode videos for streaming (including HLS segments cached on content-delivery networks);
• Automatically categorise posts for feed relevance (see Section 11);
• Enforce these Terms, investigate abuse, and preserve evidence;
• Promote the Platform and new features, using only Your Content that you have chosen to make public or expressly agreed to have used for promotion; and
• Comply with legal obligations.

We sub-licence these rights only to service providers that process data on our behalf under written contracts with confidentiality and security obligations (such as hosting providers, content-delivery networks, transcoding services, AI providers, and email-delivery providers). We do not sub-licence Your Content to third parties for their independent commercial use.

5c. Scope Limits on the Licence

We will not use Your Content to train generative-AI foundation models owned by SocialGryd or any third party for purposes other than operating the Platform, unless you separately and expressly opt in. AI-assisted post categorisation (Section 11) is carried out under a contract that prohibits the AI provider from training general-purpose models on Your Content.

5d. Duration of the Licence

The licence in Section 5b ends when you delete Your Content or your account, subject to the following persistent effects, which you acknowledge you cannot recall:

• Backup copies on our systems for up to 90 days after deletion;
• Content you previously shared, forwarded, screenshotted, recorded, or cached by recipients, other users, search engines, social media platforms, or external systems;
• Data required to be retained for legal, regulatory, tax, safety, fraud-prevention, or dispute-resolution purposes, as described in our Privacy Policy; and
• De-identified and aggregated analytics derived from Your Content, in a form that does not identify you or reconstruct Your Content.

5e. Moral Rights

In jurisdictions that recognise inalienable moral rights (such as France, Germany, Japan, and Brazil), you retain those rights. Where legally possible, you agree not to assert moral rights against SocialGryd's ordinary operation of the Platform (such as resizing, cropping, compressing, or placing Your Content in an algorithmic feed) in a manner that is inconsistent with normal platform operation.

5f. No Pre-Screening

We do not pre-screen all content, messages, chats, stories, events, or reviews. We reserve the right (but not the obligation) to review, remove, restrict, re-rank, label, demote, or moderate any content at any time for safety, legal compliance, fraud prevention, or platform integrity.

5g. Third-Party Content and Other Users' Actions

Messages, group chats, event chats, comments, public posts, stories, reviews, and other content may be read, copied, forwarded, screenshotted, recorded, or reshared by the people who can access them. SocialGryd cannot guarantee that recipients will keep them private. Deep-linked content (Section 21) may be cached or indexed by search engines and social platforms even after you delete it from SocialGryd.

We do not endorse user content, partner content, brand content, creator content, event listings, reviews, or ratings, and we are not responsible for their accuracy, legality, or reliability.

6. Messaging, Stories, and Ephemeral Content

6a. Direct Messages, Group Chats, Event Chats

Messages may include text, images, video, audio, files, emoji reactions, replies, forwards, edits, pins, and read receipts. Read receipts are enabled by default and may be disabled in your settings (disabling read receipts also hides other users' read receipts from you). You acknowledge that messages are not end-to-end encrypted, and that recipients may copy, forward, screenshot, or reshare message content.

6b. Stories (Ephemeral Content)

Stories are short-form photos or videos that automatically hide from the Platform approximately 24 hours after creation. Video stories may include audio recorded via your device microphone. On Android, story uploads may continue in the background after you leave the app to ensure the upload completes.

"Hidden" means stories are no longer visible in user-facing surfaces. Story documents and associated media files are purged from our live systems on a periodic cleanup cycle after hiding; residual copies may persist in backups for up to 90 days (see the Privacy Policy section “Data Retention”). Story view and reply metadata may be retained for up to 90 days for analytics, abuse investigation, and safety purposes.

Other users may view stories while they are live and, if you allow it, reply to them. Recipients may screenshot, record, or capture story content before it expires; we cannot control or recall content captured by recipients.

6c. Reviews and Ratings

Reviews and ratings reflect your own genuine experience. Fake, paid, incentivised, or coordinated reviews are prohibited (see Community Guidelines). Partners may respond to reviews; both parties must remain professional.

7. Events

7a. Event Types

Events on the Platform come from three sources:

• SocialGryd events: organised by us and explicitly labelled as such.
• User, partner, or ambassador events: organised by third parties and labelled by host identity.
• Imported events: automatically imported from third-party sources including Ticketmaster and Eventbrite (including via their APIs and, where permitted, public discovery listings) and clearly labelled as imported. Imported events are shown for informational and discovery purposes only.

7b. Event Hosting Responsibilities

Unless an event is explicitly labelled as a SocialGryd event, SocialGryd is not the host, co-host, promoter, venue operator, merchant of record, or organiser. Event hosts are solely responsible for event descriptions, permits, licences, insurance, taxes, alcohol compliance, venue suitability, staffing, local law compliance, accessibility, attendee safety, refunds, cancellations, and communications with attendees.

7c. Payment for Paid Events

SocialGryd does not collect ticket money for third-party events. Payments, bookings, refunds, chargebacks, and attendee communications for paid events are handled by the host or a third-party provider selected by the host.

7d. Event Risk

Any booking, ticket purchase, refund claim, attendance, venue visit, discount redemption, or in-person interaction connected to an event or partner venue is directly between you and the host or partner, not with SocialGryd. Attendance is at your own risk. SocialGryd is not responsible for injury, illness, loss, theft, property damage, transport issues, attendee conduct, food, drink, substances, venue safety, or any dispute arising from an event (subject to Section 24 for liability that cannot be excluded by law).

8. Marketplace (Brand – Creator Matching)

SocialGryd operates a Marketplace at marketplace.socialgryd.com that introduces brands to creators who have opted in to the Creator Hub. Full terms for brand use of the Marketplace are set out in the Marketplace Terms; full terms for creators opting in to brand matching are set out in the Creator Hub Terms.

Key points (summary only; the linked documents govern):

• SocialGryd is an information-society intermediary. We introduce brands to creators; we do not act as agent, principal, broker, or escrow-holder for any commercial deal between them.
• SocialGryd does not process payments between brands and creators and does not guarantee that either party will perform.
• Creators opt in to Marketplace visibility through the Creator Hub and control what brands can see about them (discoverability, rates, audience details) through granular opt-in toggles.
• Brands access the Marketplace on an invite-only basis after identity and domain verification. Brands receive limited profile and engagement data about opted-in creators, subject to the Brand Data Processing Agreement.
• Brands must not combine, enrich, re-sell, or use creator data for any purpose other than evaluating and contacting creators through the Platform.
• Creators and brands are responsible for complying with applicable advertising, consumer-protection, tax, and disclosure laws (for example, FTC Endorsement Guides, UK CMA guidance, EU Unfair Commercial Practices Directive, national tax obligations) in any deal they reach.

9. Creator Hub

The Creator Hub allows eligible users to opt in to additional features, including brand matching (Section 8), external social-platform connection (for example, linking YouTube, TikTok, Instagram, Twitch, X, LinkedIn, Facebook, Snapchat, Pinterest, or Threads via OAuth for metric refresh), rate disclosure to brands, and audience analytics.

Opt-in to the Creator Hub, connection of external platforms, and exposure of rates or audience data are controlled by granular opt-in toggles, each of which you may switch off at any time in your settings. See the Creator Hub Terms for full provisions.

10. Partner Benefits, Club Card, and QR Redemptions

Your membership may include a digital club card, QR code, membership identifier, discounts, day passes, event access, and other perks (collectively, "Benefits"). Some Benefits may be suspended, limited, or not currently active.

• Benefits are offered on a best-efforts basis and may change, be limited, or be withdrawn at any time without liability.
• Partners may apply reasonable location-specific rules, opening hours, stock limits, notice periods, guest policies, or safety conditions to Benefits.
• QR scans and club card redemptions are logged to prevent fraud, misuse, and repeated use of single-use Benefits. We share limited member identity (display name) and redemption metadata with the partner location, as described in the Privacy Policy and the Partner Data Processing Agreement.
• We may block repeated redemptions at a location, restrict redemptions, cancel Benefits, or revoke club card access where misuse, fraud, or suspicious activity is detected.
• You must not sell, lend, copy, spoof, share, resell, or otherwise misuse your club card, QR code, or redemption rights.
• Membership or club card access is not a payment instrument, identity document, or guarantee that a venue or host will admit you.

Membership pricing, benefit availability, and commercial terms may change over time. Any current pricing or plan details shown in the app or during signup will apply to your membership.

11. Algorithmic Systems, AI Features, and Ranking Transparency

11a. Recommender Systems and Feed Ranking

Parts of the Platform use algorithmic ranking to select, order, or personalise the content shown to you. In particular:

• Discover feed uses ranked selection.
• My Gryd feed uses reverse-chronological ordering (no ranking), for users who prefer not to receive algorithmic recommendations.
• Explore, events, partners, and creator-browse views use relevance- and engagement-based ordering.

The main parameters used to rank content, and their relative weight, are set out in our AI and Automated Decision-Making Notice. They currently include (in no particular order): engagement rates (likes, comments, shares, saves, reactions, view-through rates) relative to impressions; recency and freshness; match between content categories and your selected content interests; author variety limits to ensure diversity; administrator boosts applied for operational or trust-and-safety reasons (see Section 12); and anti-spam and anti-abuse signals.

Under Article 27 of the EU Digital Services Act, you may request a change to the ranking parameters by selecting the My Gryd chronological view or by contacting privacy@socialgryd.com to object to algorithmic feed ranking.

11b. AI-Assisted Content Categorisation

When you create or update a post, we send the post text (truncated to 1,000 characters) and a description of any attached media to an AI provider (currently Anthropic) to assign category labels (such as "tech", "travel", "business"). The AI provider is contractually prohibited from using your content to train general-purpose models. Category labels influence feed ranking but do not produce legal effects on you.

You may request manual re-categorisation, or object to AI-assisted categorisation of your content, by contacting privacy@socialgryd.com. If your posts are not categorised, your posts will either keep your last manual categorisation or be treated as uncategorised; this may reduce feed reach and is not a reason for complaint.

11c. Gryd Score and Engagement Metrics

The Gryd Score is an indicative engagement metric calculated from your Platform activity (posts, likes, comments, shares, saves, connections, redemptions). It is not a rating, certification, credit score, or guarantee of any kind.

The Gryd Score and other engagement signals (including post impression counts tracked per post) influence feed ranking and, where you opt in to the Creator Hub, are visible to brands. You may object to processing of these metrics under the right-to-object provisions of our Privacy Policy (see the section “Your Rights Under GDPR and UK GDPR”), but doing so may limit or disable Discover feed relevance, Creator Hub eligibility, and Marketplace visibility.

11d. Automated Decision-Making

We do not make decisions that produce legal or similarly significant effects on you based solely on automated processing, within the meaning of Article 22 GDPR. Content ranking, category assignment, and Gryd Score calculation are automated but do not legally bind you or block access to essential services. Moderation decisions that may significantly affect you (such as account suspension or permanent removal) are reviewed by a human before taking effect. In narrowly defined situations (specifically (i) a valid removal order under Regulation (EU) 2021/784 requiring removal within one hour, (ii) a known-hash CSAM match once the integration described in our Child Safety Standards §3 is operational, or (iii) a credible imminent threat to life or serious physical safety) we may take an automated or rapid provisional action. In each of those cases, we rely on Article 22(2)(a) or 22(2)(b) GDPR and we provide the Article 22(3) safeguards: you are informed of the action, you can obtain human review on request, you can express your point of view, and you can contest the decision via the appeal route in Section 18c.

11e. Full AI Disclosure

A complete list of AI systems used on the Platform, the data they process, the decisions they influence, and your opt-out rights is maintained in the AI and Automated Decision-Making Notice, which forms part of these Terms.

12. Administrator Actions and Platform Integrity Tools

To operate the Platform and protect users, our administrators may:

• Boost profile visibility: apply a ranking multiplier (typically between 1.5× and 5×) to a specific user's content or profile for a limited period, for reasons such as community seeding, creator-programme pilots, operational testing, or trust-and-safety protection. Boosted content will be labelled where a reasonable viewer could otherwise be misled about its prominence. All boost actions are logged and auditable internally.
• De-rank or demote content: reduce the visibility of content that does not meet quality or safety standards without removing it, where removal would be disproportionate.
• Moderate content and accounts: remove content, suspend accounts, lock features, block devices or IPs, cancel Benefits, revoke verification, or freeze redemptions, with or without notice, where permitted by law (see Section 17 for prohibited conduct and Section 26 for suspension and termination).
• Access user data for moderation: access reported content, surrounding context, account activity, metadata, and (where strictly necessary to investigate a specific safety, fraud, or legal issue) private messages. Administrator access to private content is logged and subject to internal access controls.
• Maintain audit logs: record administrative actions for compliance, dispute resolution, and transparency purposes. You may request information about administrator actions affecting your account by contacting privacy@socialgryd.com.

13. Software Updates and Remote Code Delivery

The Platform is delivered as a continuously updated service. You acknowledge that:

• Websites and web apps are updated on our servers and delivered to your browser on each visit.
• Mobile apps receive updates via the Apple App Store and Google Play Store, and may also receive non-binary code updates via an over-the-air code delivery service (currently Shorebird) that does not change compiled native code.
• We may update, add, remove, or change features at any time. We will not use over-the-air code delivery to introduce new categories of personal data collection, new third-party recipients, or other material changes that require user notice under Section 27 without first notifying you by in-app message or email at least 15 days in advance (except for urgent security patches, which we may deploy immediately).
• Server-side features may be toggled, A/B tested, or rolled out progressively. Where an A/B test materially changes your data processing beyond what is covered in our Privacy Policy, we will seek your consent before including you.

14. Location Data, Proximity Features, and Privacy Controls

SocialGryd may use your device location to power discovery features, show nearby events and people, facilitate meetup signals, and log QR redemptions. This Section summarises key points; the full details are in our Privacy Policy.

14a. What Location Data We Collect

• Approximate location from your device GPS, Wi-Fi (including Wi-Fi SSID/BSSID on some devices for geolocation accuracy), or network-derived data.
• Geohash spatial index (low-precision geographic grid, approximately 111 km resolution at the grid level we use).
• Redemption location at the partner venue level.
• City or region that you provide in your profile.
• Background location on iOS only where you have granted "always" permission (optional).

14b. What Other Users and Partners See

• Other members cannot see your precise or real-time location.
• Meetup signal participants within a defined radius see your approximate area (not precise coordinates) and your intent.
• Partners receive redemption metadata for their venue only, not broader location history.
• Partners do not receive your email address or precise location through standard QR or dashboard flows unless you separately share them or a booking or event workflow requires it.

14c. Remote or Sparsely Populated Areas

In remote or sparsely populated areas, even approximate or venue-level location data may be sufficient to identify your general whereabouts. You should consider this when using location-based features in such areas.

14d. Voluntary Disclosure

When you attend a SocialGryd event, check in at a partner venue, create a meetup signal, post in a community feature, or share your city or venue in a message or post, you are voluntarily disclosing location-related information. SocialGryd is not responsible for how other participants use information you share voluntarily.

14e. Your Controls

You can disable location permissions for SocialGryd at any time in your device settings, remove city or location details from your profile, leave event or group chats, and request deletion of location data we hold by contacting privacy@socialgryd.com.

15. Notification Categories and Controls

We send three broad categories of notifications:

• Security and critical service messages (for example, sign-in from a new device, password resets, data-breach notifications under Section 34, and changes to these Terms under Section 27). These are necessary for the security and operation of your account and cannot be turned off while the account is active. Marketing is never sent under this category.
• Proximity and Signals notifications (for example, a public Network Signal entering your radius). These cannot currently be disabled at the individual-notification level while the Signals feature is active, but you can switch them off at the feature level by (i) turning off the Signals feature in your settings, (ii) disabling location permissions for SocialGryd in your device settings, or (iii) turning off push notifications for SocialGryd in your device settings. Switching off Signals also removes you from proximity-based discovery.
• Engagement and marketing notifications (for example, content recommendations, reminders, and promotional messages). These are governed by the notification settings in the app, and (for marketing emails and SMS) by your opt-in consent under the ePrivacy Directive, PECR, CASL, and equivalent rules. You can withdraw consent or unsubscribe at any time.

We are working toward per-category opt-out within the Signals feature while keeping the safety and anti-abuse purpose of proximity alerts. Until that is released, the feature-level controls above are the available opt-out route for Signals notifications.

16. Third-Party Services and Deep Links

16a. Third-Party Services

The Platform integrates with third-party services (including authentication providers, payment processors, map and places providers, event sources, email delivery providers, AI providers, analytics providers, and code-delivery services). A full, current list (including the categories of data processed, the legal basis for sharing, and the country of processing) is maintained at our sub-processors page. Use of third-party services is also subject to those providers' own terms and privacy policies.

16b. Deep Links

Content on SocialGryd (such as profiles, posts, events, and partner pages) may be accessible via shareable deep links. When you share a deep link, the recipient can access the linked content subject to their authentication status and the content's visibility settings. Recipients, search engines, messaging apps, and other third parties may cache, preview, or index deep-linked content even after you delete the underlying content; SocialGryd cannot recall content held by third parties.

16c. Link Previews and Embedded Content

When you include a URL in a post, message, or chat, the app may fetch a preview (title, description, and image) directly from the linked site. This request is made from your device and reveals your IP address and device metadata to the linked site. We do not control what external sites do with that information.

17. Prohibited Conduct and Acceptable Use

Use of SocialGryd is subject to the Acceptable Use Policy and Community Guidelines. In summary, you must not:

• Engage in illegal, harmful, threatening, harassing, hateful, defamatory, obscene, discriminatory, exploitative, or abusive conduct.
• Commit fraud, deception, phishing, impersonation, fake reviews, fake event listings, false reports, or manipulation of ratings, engagement metrics, the Gryd Score, redemptions, analytics, or Platform visibility.
• Publish content that infringes privacy, confidentiality, publicity, intellectual property, or other rights.
• Distribute sexual exploitation material, violate child safety standards (see Child Safety Standards), post violent threats, terrorism content, self-harm promotion, or instructions for dangerous or unlawful acts.
• Share non-consensual intimate content (see Section 30).
• Spam, send bulk messages, scrape, harvest data, distribute malware, reverse-engineer, conduct unauthorised security testing, or access systems or endpoints without permission.
• Make commercial use of community features outside authorised partner, ambassador, brand, or creator workflows.
• Identify, locate, track, stalk, or contact another user outside authorised Platform features or without their consent.
• Collect, store, or share other users' personal data, location data, or contact details without express consent and a lawful basis.
• Circumvent, disable, or interfere with security, rate-limiting, content-moderation, or access-control features.
• Use bots, scripts, or automated tools to access or interact with the Platform, except as expressly authorised by SocialGryd.

We reserve the right to remove or restrict content, de-rank visibility, close chats, disable event listings, freeze redemptions, suspend or terminate accounts, remove partner, ambassador, brand, or creator status, block devices or IPs, and take other proportionate action, with or without notice, where permitted by law.

18. Reporting, Moderation, Appeals, and DSA Compliance

18a. Reporting

You can report content, conduct, events, chats, or accounts through the in-app report function or by emailing report@socialgryd.com. We treat reports involving imminent harm, CSAM, NCII, credible threats of violence, and terrorism as highest priority.

18b. Moderation Principles

• We are not required to pre-screen or actively monitor all content.
• Reported content may be automatically restricted, de-ranked, or hidden pending human review.
• We may monitor, review, investigate, preserve, and remove content or accounts where we consider it necessary for safety, fraud prevention, legal compliance, Platform integrity, or business protection.
• We may preserve evidence and disclose relevant information to service providers, regulators, law-enforcement, courts, affected users, partners, or hosts where required by law or reasonably necessary to investigate abuse, enforce these Terms, or protect people, property, rights, or the Platform. See our Law Enforcement Guidelines.
• We may use automated tools to detect suspected abuse, fraud, spam, CSAM, NCII, or other prohibited content. We may in future deploy automated image and text classification for these purposes and will keep the AI Notice updated accordingly.

18c. Statement of Reasons and Appeals (EU DSA)

If we remove, restrict, or de-rank your content, or suspend, restrict, or terminate your account, we will give you a statement of reasons describing the restriction, the legal or policy basis, the factual grounds, and how you can appeal, in accordance with Article 17 of the EU Digital Services Act.

You may appeal by replying to the statement of reasons or by emailing legal@socialgryd.com. Your appeal will be reviewed by a person (not by an automated system alone) within 30 days. If we uphold the original decision, you retain the right to out-of-court dispute settlement under Article 21 DSA and judicial redress under applicable law.

18d. Trusted Flaggers and Authorities (EU DSA)

We accept priority reports from DSA-certified trusted flaggers and authorised governmental authorities. Our DSA single point of contact for authorities and trusted flaggers is legal@socialgryd.com.

18e. Transparency Reporting (EU DSA)

We publish periodic transparency reports at /transparency covering, at minimum, notices received, moderation actions taken, appeals and outcomes, orders from authorities, and (where applicable) data about automated tools used in moderation.

18f. Identity Verification of Users

We do not conduct criminal background checks or external identity verification on users. You are solely responsible for your interactions with other users, both online and offline. Always exercise good judgement; meet in public places; tell someone where you are going.

19. Intellectual Property, Trade Marks, and Takedowns

19a. Our Rights

SocialGryd and its licensors own all intellectual property rights in the Platform, including the brand, software, source code, design, algorithms, databases, compilations, and original content, except for content owned by users, partners, brands, creators, or third parties. "SocialGryd", the SocialGryd logo, "Gryd Score", "Club Card", and the "G" symbol are trade marks of SocialGryd Limited.

19b. Restrictions

You may not copy, scrape, reproduce, republish, sell, reverse engineer, decompile, or otherwise exploit any part of the Platform except as permitted by law or with our written consent. You must not use our brand, logo, or trade marks in a way that implies endorsement, certification, partnership, or official affiliation beyond the scope of an active partner, ambassador, brand, or creator agreement.

19c. Copyright Notices (General)

If you believe content on SocialGryd infringes your rights, send a notice to legal@socialgryd.com including your name and contact details, the rights you claim, the exact URL or in-app location of the content, supporting evidence, and a statement that your notice is accurate and made in good faith. We will respond under applicable law, including the EU Digital Services Act and, for US matters, the Digital Millennium Copyright Act.

19d. DMCA Takedown Procedure (United States)

If you are a copyright owner (or authorised to act on behalf of one) in the United States and believe that content on SocialGryd infringes your copyright, you may submit a DMCA takedown notice to our designated agent at legal@socialgryd.com. Your notice must include:

• Identification of the copyrighted work you claim is infringed;
• Identification of the allegedly infringing material, with sufficient information for us to locate it (URL or in-app location);
• Your name, address, telephone number, and email address;
• A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law;
• A statement, under penalty of perjury, that the information is accurate and that you are the copyright owner or authorised to act on the owner's behalf; and
• Your physical or electronic signature.

On a valid notice, we will remove or disable access to the material and notify the user who posted it. The user may submit a counter-notification; we will forward valid counter-notifications to the original complainant.

19e. Trade Mark Complaints

To report trade-mark infringement on the Platform, contact legal@socialgryd.com with the registered mark, proof of rights, and the in-app location of the infringement.

19f. Music and Audio Rights

SocialGryd does not operate a licensed in-app music library and does not hold blanket licences from performing-rights organisations (PRS, ASCAP, BMI, GEMA, SACEM, SIAE, APRA AMCOS, and so on) or record labels. If you upload, stream, synchronise, or share music or audio on the Platform, you are solely responsible for clearing all required composition-side and recording-side rights, including sync licences, mechanical licences, master-use clearances, and any neighbouring or performer rights. The Music and Audio Rights Policy sets out what you may upload, what is prohibited without a licence, how public performance at events and venues is handled, how rights holders can send a takedown notice, the repeat-infringer policy, and the position on AI-generated audio and voice cloning. The Music Policy forms part of these Terms.

19g. Publicity, Likeness, and Performer Rights

You must not use another person's name, face, voice, performance, or identifying likeness on the Platform in a way that infringes their publicity, personality, image, or neighbouring rights under applicable law, or that is likely to deceive a reasonable viewer or listener. This includes synthetic and AI-generated media that clones or impersonates a real person. The rules in Acceptable Use Section 1 and the Music and Audio Rights Policy Section 13 apply.

20. Privacy

Your use of SocialGryd is governed by our Privacy Policy, which is incorporated into these Terms. We use aggregated and de-identified Platform data for analytics, service improvement, fraud prevention, reporting, and business planning. We do not sell your personal data to third parties for advertising or cross-context behavioural advertising.

21. Payments, Subscriptions, Renewals, and Refunds

Memberships, subscriptions, and other paid features may be sold directly by SocialGryd or through the Apple App Store, Google Play, Stripe, or other authorised processors. Third-party processor and app-store terms apply to payments they handle.

• Auto-renewal. Subscriptions may auto-renew at the end of each billing period at the then-current price, unless you cancel. You can cancel through your app-store subscription management interface or in-app settings. Cancellation takes effect at the end of the current billing period.
• Refunds. Unless required by applicable law, your subscription plan, or the relevant app-store rules, fees are non-refundable once billed.
• EU/EEA/UK statutory withdrawal. If you are a consumer in the EU, EEA, or UK, you may have a 14-day right of withdrawal from the purchase of digital content, unless you expressly waived that right and acknowledged that you lose it when the digital content starts being supplied (we ask for this waiver at checkout for membership).
• Price changes. We may change pricing, plans, features, or renewal terms on notice as required by law or platform rules. For active paid plans, we will notify you at least 30 days before a price increase takes effect and give you the right to cancel before the new price applies.
• Taxes. Prices may or may not include VAT, GST, or other applicable taxes; the checkout will indicate the applicable tax at the time of purchase.

22. Notifications and Communications

We may send you push notifications, in-app notifications, and emails related to your account, connections, messages, events, community activity, system updates, promotional communications, and legal notices.

• You may control most notification categories through the notification settings in the app. Certain notifications cannot currently be disabled while your account is active (see Section 15).
• Promotional and marketing emails require your consent where required by law and can be unsubscribed from via the unsubscribe link in each message.
• Service and promotional emails include delivery, open, and click tracking via our email provider and its webhook infrastructure, as described in our Privacy Policy in the section “Email, Webhooks, and Service Communications”.
• We may display in-app announcements for important Platform updates. These can be dismissed and will not reappear once dismissed.
• Legal notices to you may be delivered by email to the address associated with your account, by in-app notification, or by posting on the website. You consent to electronic notice.

23. Disclaimers

To the maximum extent permitted by law, SocialGryd provides the Platform on an "as is" and "as available" basis. We do not warrant that the Platform, content, events, chats, listings, algorithmic recommendations, AI categorisations, Gryd Scores, redemptions, imported event data, or creator metrics will always be accurate, safe, lawful, uninterrupted, error-free, or available. We disclaim all implied warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We are not responsible for the acts, omissions, content, services, listings, reviews, messages, payments, refunds, or conduct of users, partners, ambassadors, brands, creators, event hosts, ticketing providers, third-party event sources, payment processors, or other third parties.

Nothing in this Section 23 excludes or limits any warranty or term that cannot legally be excluded.

24. Limitation of Liability

Nothing in these Terms excludes or limits liability that cannot legally be excluded, including liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, gross negligence or wilful misconduct, or mandatory consumer protections under the laws of your country of residence. If you are a consumer, these Terms do not restrict your rights under mandatory consumer law.

Subject to the paragraph above, and to the maximum extent permitted by law:

• Consumers. If you use the Platform as a consumer, our liability to you is governed by the mandatory consumer-protection law of your country of residence (including the EU Consumer Rights Directive 2011/83, the UK Consumer Rights Act 2015, the Australian Consumer Law, the NZ Consumer Guarantees Act 1993, and equivalent rules). The cap in the next bullet does not reduce any remedy or damages available to you under that law, and nothing in these Terms limits our liability for foreseeable loss arising from our breach where mandatory law prohibits such a limit.
• Business users (partners, ambassadors, brands, creators acting in the course of a business, trade, craft, or profession, and business users within the meaning of Regulation (EU) 2019/1150). Our total aggregate liability to a business user for all claims arising out of or related to the Platform in any 12-month period is limited to the greater of (a) the amount you paid us for the Platform in that 12-month period and (b) EUR 500.
• We are not liable for indirect, incidental, special, consequential, exemplary, or punitive losses, or for loss of profits, goodwill, anticipated savings, data, business opportunity, or reputation, except where such loss is a foreseeable result of our breach and a consumer's mandatory rights require us to compensate it.
• Nothing in this Section 24 limits our liability for breach of data-protection law (including Article 82 GDPR) to the extent that such liability cannot be limited under applicable law.

25. Responsibility for Misuse and Indemnity

25a. Your General Responsibility

You are responsible for losses, claims, costs, or expenses we reasonably suffer as a direct result of your unlawful conduct, fraud, misuse of QR codes or Benefits, intellectual-property infringement, or serious breach of these Terms.

25b. Consumer Carve-Out

If you use the Platform as a consumer (not in the course of a business, trade, craft, or profession), nothing in this Section 25 requires you to indemnify SocialGryd beyond what mandatory consumer-protection law permits.

25c. Business-User Indemnity

If you act as a partner, ambassador, brand, creator, event host, or other business user, you will indemnify and hold SocialGryd harmless against third-party claims, liabilities, losses, damages, fines, penalties, settlements, refunds, chargebacks, and reasonable professional costs arising from your venue, listings, events, perks, promotions, replies, staff conduct, attendee conduct, campaigns, sponsored content, creator deliverables, consumer disputes, injuries, discrimination claims, misleading statements, refund disputes, regulatory breaches, safety incidents, taxes, permits, insurance failures, infringement, privacy violations, or content. This indemnity does not apply to the extent a claim arises solely from SocialGryd's own negligence or wilful misconduct.

26. Suspension, Deletion, and Termination

26a. Termination by You

You may stop using SocialGryd at any time and request account deletion through the app or by contacting privacy@socialgryd.com. See the Privacy Policy section “Account Deletion” for what happens on deletion.

26b. Termination by Us

Where reasonably practicable, we will notify you before suspending or terminating your account and provide a statement of reasons (Section 18c). We may suspend, restrict, or terminate access immediately and without prior notice where we reasonably believe it is necessary to prevent imminent harm, protect other users' safety, comply with a legal obligation, prevent fraud, or address a serious breach of these Terms. Where we act without prior notice, we will provide a statement of reasons as soon as possible.

26c. Effect of Suspension

Suspension or termination does not entitle you to a refund except where required by law, these Terms, or expressly stated by us. If SocialGryd permanently discontinues the Platform, we will provide reasonable advance notice and honour any active subscription period or provide a pro-rata refund where required by applicable law.

26d. Survival

Sections intended to survive termination, including those on intellectual property, privacy, confidentiality, limitation of liability, indemnity, governing law, dispute resolution, and breach notification, will continue to apply.

27. Changes to These Terms

We may update these Terms from time to time. We distinguish between:

• Material changes (changes that reduce your rights, expand data-sharing categories, change pricing, change governing law or dispute resolution, or introduce new categories of processing): we will notify you through the app, email, or website at least 15 days before the changes take effect. Where required by applicable law, we will ask for your renewed opt-in consent. If you do not accept a material change, you may delete your account before the effective date.
• Non-material changes (clarifications, typo fixes, updated contact details, updates required by law): we will update the "Last Updated" date and publish the revised Terms.

We keep archived versions of the Terms; you may request a prior version by emailing legal@socialgryd.com.

28. Governing Law

These Terms are governed by the laws of the Republic of Estonia.

If you are a consumer, Article 6 of Regulation (EC) 593/2008 (Rome I) and equivalent consumer-protection rules in other jurisdictions apply: the choice of Estonian law above does not deprive you of the protection of mandatory rules of the country where you have your habitual residence. Accordingly, if you are a consumer in a jurisdiction with mandatory consumer protections (including the European Union, the United Kingdom, the United States, Brazil, Australia, Canada, India, South Korea, Japan, South Africa, or any other jurisdiction with applicable consumer-protection legislation), those mandatory protections apply and cannot be excluded or overridden by these Terms. Where a provision of these Terms is less favourable to you than such a mandatory rule, the mandatory rule prevails for that provision only.

29. Dispute Resolution

29a. Informal Resolution

Before taking legal action, please contact us at legal@socialgryd.com so we can attempt to resolve the matter informally. Most issues can be resolved within 30 days of notice.

29b. Courts

Subject to any mandatory local consumer rights, disputes will be handled by the competent courts of Estonia. If you are a consumer, you may also bring proceedings in the courts of your habitual residence where your local law gives you that right.

29c. Online Dispute Resolution (EU)

If you are a consumer in the EU, you may use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

29d. DSA Out-of-Court Settlement

Where Article 21 of the EU Digital Services Act applies, you may also refer moderation disputes to a certified out-of-court dispute-settlement body.

30. Non-Consensual Intimate Content

SocialGryd has zero tolerance for non-consensual intimate images or videos ("revenge porn" or "NCII"), including digitally altered or AI-generated intimate content depicting a real person. If you become aware of such content on the Platform:

• Report it immediately using the in-app report function or by emailing report@socialgryd.com with the subject line "NCII Report".
• We will treat NCII reports as highest priority and aim to review and remove confirmed NCII without undue delay, targeting removal within 24 hours of a valid report. Removal may take longer in complex cases (such as ambiguous consent, contested identity, or evidence preservation requirements).
• Accounts confirmed to have uploaded, shared, threatened to share, or otherwise distributed NCII will be permanently banned with no option for reinstatement.
• We preserve evidence and cooperate with law enforcement where required or reasonably necessary.
• Victims may contact report@socialgryd.com for support, hash-based preventive takedown (where supported by partner services such as StopNCII.org), and removal confirmation.

31. Deceased Users

If a user passes away, a verified family member, legal representative, or estate executor may contact privacy@socialgryd.com to request either:

• Deletion of the deceased user's account and associated data; or
• A copy of the deceased user's personal data, to the extent permitted by applicable law.

We require reasonable evidence of identity and legal authority before acting, such as:

• A certified copy of the death certificate;
• Proof of relationship (birth certificate, marriage certificate, or equivalent) or proof of legal appointment (grant of probate, letters of administration, or equivalent); and
• Government-issued photo identification of the requester.

We reserve the right to decline requests that appear fraudulent, unauthorised, or contrary to the deceased user's expressed wishes (such as an in-app legacy preference, where such a feature is available).

32. Force Majeure

SocialGryd is not liable for any failure or delay in performing its obligations under these Terms to the extent that the failure or delay is caused by events beyond our reasonable control, including natural disasters, pandemics, cyberattacks, denial-of-service attacks, internet-infrastructure failures, power outages, government action, sanctions, war, terrorism, strikes, and failures of third-party service providers. We will use reasonable efforts to resume performance and will notify users of material service disruptions through available channels.

33. Change of Control and Corporate Transactions

In the event of a merger, acquisition, reorganisation, financing, sale of assets, or similar corporate transaction, your account, these Terms, and your personal data may be transferred to the successor entity. We will:

• Notify you through the app, email, or website at or before the transfer;
• Require the successor entity to honour these Terms and the Privacy Policy then in effect, or to give you at least 30 days' notice of any material changes;
• Allow you to delete your account before the transfer takes effect, or (if notice was not practicable before the transfer) for at least 30 days after you receive the transfer notice, if you do not wish your data to be transferred;
• Preserve your rights under Articles 15–22 GDPR (and equivalent provisions of the UK GDPR, LGPD, CCPA/CPRA, and other applicable laws), including your right of access, rectification, erasure, restriction, portability, and objection, so that any request pending or submitted to us before the transfer will be actioned by us or honoured by the successor entity; and
• Require the successor entity, by contract, not to process personal data transferred in the transaction for any purpose incompatible with the purposes for which we originally collected it, without a fresh lawful basis and the notice required by Articles 13–14 GDPR.

34. Data Breach Notification

In the event of a personal-data breach that is likely to result in a high risk to your rights and freedoms, we will notify affected users without undue delay through available channels (such as email or in-app notification) in accordance with Article 34 GDPR and other applicable data-protection law. We will also notify the competent supervisory authority within 72 hours as required by Article 33 GDPR.

35. Assignment

You may not assign, transfer, or sub-licence these Terms or your account without our prior written consent. We may assign these Terms to an affiliate or in connection with a corporate transaction described in Section 33.

36. Severability, Interpretation, and Waiver

If any provision of these Terms is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision will be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent. If modification is not possible, the provision will be severed, and the remaining provisions will continue in full force. The invalidity of a provision in one jurisdiction does not affect its validity in any other jurisdiction. No waiver by us of any right will be effective unless in writing, and no single or partial exercise of a right prevents any further exercise of it.

37. Entire Agreement

These Terms, together with the documents listed in Section 1, constitute the entire agreement between you and SocialGryd regarding the Platform and supersede all prior agreements, representations, arrangements, and understandings. In the event of conflict between these Terms and a specialised agreement (for example, Marketplace Terms, Creator Hub Terms, Partner Agreement, or a Data Processing Agreement), the specialised agreement prevails for the subject matter it governs.

38. Contact and Official Representatives

38a. General Contact

• General enquiries: support@socialgryd.com
• Safety and abuse reports: report@socialgryd.com
• Privacy requests: privacy@socialgryd.com
• Data Protection Officer: dpo@socialgryd.com
• Legal notices, IP complaints, and DSA single point of contact: legal@socialgryd.com

38b. Controller and Representatives

SocialGryd Limited (the controller) is incorporated in Estonia with registered office at Narva mnt 5, Kesklinna linnaosa, Tallinn, Harju maakond 10117, Estonia.

Our representatives under Articles 27 GDPR and UK GDPR (for data-subjects in the EU and UK respectively) are listed on our Privacy Policy.

39. Regional Supplements

This Section 39 adds jurisdiction-specific provisions that apply only to users ordinarily resident in the jurisdictions named. Where a provision below conflicts with a different provision of these Terms, this Section 39 prevails for the user to whom it applies. Nothing in this Section 39 reduces any mandatory consumer, employment, or data-protection rights you may have.

39a. Users in the European Union, the EEA, and Switzerland

• Consumer rights. If you are a consumer in the EU, EEA, or Switzerland, the Consumer Rights Directive (2011/83/EU) and the Unfair Contract Terms Directive (93/13/EEC) apply; nothing in these Terms waives any mandatory right. You may bring proceedings in the courts of your habitual residence. You may use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
• 14-day withdrawal. For distance purchases of digital content and subscriptions, you have a 14-day right of withdrawal unless you have expressly waived it and acknowledged that you lose it when performance begins. We seek that acknowledgement at checkout.
• Digital Services Act. Our single point of contact for Member State authorities, the European Commission, and the European Board for Digital Services under Article 11 DSA is legal@socialgryd.com. Our single point of contact for recipients of the service under Article 12 DSA is support@socialgryd.com. Statements of Reasons, appeals, and Article 21 out-of-court dispute-settlement routes are set out in Section 18.
• Terrorist Content Regulation (EU 2021/784). We respond to removal orders from competent authorities of EU Member States within one hour of receipt, in accordance with Article 3 of Regulation (EU) 2021/784 and our Acceptable Use Policy.
• P2B Regulation (EU 2019/1150). For business users of our Marketplace, we comply with Regulation (EU) 2019/1150 including minimum 15 days' notice of adverse Terms changes, ranking-parameters transparency, and internal complaint-handling; see Marketplace Terms.

39b. Users in the United Kingdom

• Consumer Rights Act 2015. Nothing in these Terms excludes or restricts rights you have under the Consumer Rights Act 2015, including digital-content quality and suitability standards.
• Online Safety Act 2023. We comply with applicable duties under the OSA as operational scope requires. UK-related safety enquiries and Ofcom orders should be sent to legal@socialgryd.com.
• Governing law. If you are a UK consumer, UK law applies to your mandatory consumer rights, and you may bring proceedings in UK courts.
• UK GDPR representative. Our UK Article 27 representative is identified in the Privacy Policy.

39c. Users in California

• CCPA/CPRA. You have the rights set out in Privacy Policy Section 24. The "Do Not Sell or Share My Personal Information" link is available at our website footer. We honour Global Privacy Control ("GPC") as a valid opt-out signal.
• "Notice to California Users" (Cal. Civ. Code §1789.3). The complaint unit of the Division of Consumer Services of the California Department of Consumer Affairs can be contacted at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at 1-800-952-5210.
• Auto-renewal. For California residents, we comply with the California Automatic Renewal Law (Cal. Bus. & Prof. Code §§17600–17606), including clear and conspicuous disclosure, affirmative consent, acknowledgement, and "click to cancel" mechanisms.

39d. Users in Other United States Jurisdictions

• If you are a resident of a US state with comprehensive privacy legislation (see Privacy Policy Section 25), you have rights to know, access, correct, delete, and opt out of sale, sharing, targeted advertising, and profiling with legal effects, exercised via privacy@socialgryd.com.
• DMCA. The DMCA takedown procedure and our designated-agent contact are set out in Section 19d and on our DMCA and IP Takedown page.
• Arbitration disclaimer. These Terms do not impose mandatory arbitration or a class-action waiver on US consumers. You retain the right to bring a claim individually or to participate in a putative class or representative action as permitted by applicable law.

39e. Users in Brazil

• LGPD. See Privacy Policy Section 26 for LGPD rights. Our DPO acts as the Encarregado for LGPD purposes.
• Marco Civil and Consumer Code. We comply with the Marco Civil da Internet (Law 12.965/2014), the Brazilian Consumer Defense Code (Law 8.078/90), and the CGI.br's principles for user conduct on the internet. Brazilian consumer actions may be brought in the consumer's domicile.
• Minimum age. 18, or 16 with verifiable parental or guardian consent (see Section 2a).

39f. Users in Canada and Québec

• PIPEDA and provincial laws. See Privacy Policy Section 27a.
• Québec Law 25. If you are resident in Québec, (i) you may request a French-language copy of these Terms; (ii) our DPO acts as Privacy Officer for Québec purposes; (iii) you may bring proceedings in Québec courts; (iv) we comply with data-breach notification to the CAI; (v) we conduct privacy-impact assessments before material cross-border transfers of Québec data.
• Anti-Spam (CASL). We comply with Canada's Anti-Spam Legislation for marketing messages to Canadian users, including identification, unsubscribe, and consent requirements.

39g. Users in Australia

• Australian Consumer Law. Our Platform comes with guarantees under the Australian Consumer Law (Competition and Consumer Act 2010) that cannot be excluded, including guarantees as to acceptable quality and fitness for purpose. Nothing in these Terms excludes those guarantees.
• Privacy Act and Online Safety Act. See Privacy Policy Section 27b. Takedown and removal orders from the eSafety Commissioner should be sent to legal@socialgryd.com and are actioned within statutory time limits.
• Governing law. Australian consumers may bring proceedings in Australian courts.

39h. Users in New Zealand

• Consumer Guarantees Act. Nothing in these Terms excludes rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986 for NZ consumers.
• Privacy Act 2020. See Privacy Policy Section 27c.

39i. Users in Japan

• APPI. See Privacy Policy Section 27e.
• Consumer Contract Act. Nothing in these Terms excludes protections under Japan's Consumer Contract Act (Act No. 61 of 2000).

39j. Users in South Korea

• PIPA. See Privacy Policy Section 27f. Verifiable parental or legal-guardian consent applies to users aged 14–17.
• Act on Consumer Protection in Electronic Commerce. We comply with the e-Commerce Act for Korean consumers, including mandatory pre-contract information and withdrawal rights.

39k. Users in India

• DPDP Act 2023. See Privacy Policy Section 27g. Our DPO is designated as the grievance officer for DPDP Act purposes.
• Consumer Protection Act 2019. Nothing in these Terms waives a consumer's mandatory rights under India's Consumer Protection Act 2019.
• Information Technology Act and IT Rules 2021. We comply with applicable obligations for intermediaries to the extent relevant; grievance officer contact is legal@socialgryd.com.

39l. Users in Singapore, Malaysia, Indonesia, Thailand, Philippines, Vietnam

See Privacy Policy Sections 27h and 27i. Local consumer-protection rules apply and are not waived by these Terms.

39m. Users in Other Jurisdictions

If you are resident in a jurisdiction not specifically named, these Terms are governed by Estonian law, but any mandatory consumer, employment, or data-protection right granted by your local law applies and prevails to the extent of any conflict. You retain the right to bring proceedings in the courts of your habitual residence where your local law requires.

39n. Language

These Terms are published in English. We will provide a reasonable local-language translation on request where required by law for consumer contracts (for example, French for Québec). The English-language version prevails unless your applicable local law requires otherwise.