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Marketplace Terms

Version 1.2 | Last Updated: 22 April 2026 | Effective Date: 22 April 2026

Pre-launch status (as at 22 April 2026). The SocialGryd Marketplace is in pre-launch. We are not currently processing payments or payouts. Sections of these Terms that describe fees, commissions, billing, Stripe flows, tax collection, or fund movement describe the intended operation once payment functionality is enabled. We will publish a change-log entry and notify active Brand and Creator accounts at least 30 days before payments are switched on. Until then, any "campaign" activity on the Marketplace is unpaid discovery and opt-in only, and no money changes hands through SocialGryd.
Plain-language summary (not legally binding). The Marketplace lets brands connect with creators for paid partnerships. These Terms apply in addition to the main SocialGryd Terms. SocialGryd is an introduction platform — we do not pay creators or guarantee campaign outcomes, and we are not a party to any brand-creator agreement. Creators only appear to brands if they opt in. Brands must verify their identity. Payments are handled by Stripe or similar; we do not hold funds as an escrow.

1. Scope and Relationship

These Marketplace Terms ("Marketplace Terms") govern your use of the SocialGryd Marketplace (the "Marketplace") at marketplace.socialgryd.com and within the SocialGryd apps. They supplement the main Terms and Conditions ("Main Terms"), the Privacy Policy, and, where applicable, the Brand Data Processing Agreement and Acceptable Use Policy. If there is a conflict between these Marketplace Terms and the Main Terms, these Marketplace Terms prevail for Marketplace-specific issues.

SocialGryd Limited ("SocialGryd", "we", "us") operates the Marketplace as an online intermediation service under Regulation (EU) 2019/1150 (the "P2B Regulation") and related EU law, and as a hosting service under Regulation (EU) 2022/2065 (the "Digital Services Act").

2. Who Can Use the Marketplace

2a. Brands

A "Brand" is a legal entity (company, partnership, sole trader, agency, or similar) that registers via the brand portal to discover and engage creators. Brand accounts require:

You must have authority to bind the Brand you register. Personal accounts on the main SocialGryd app are not Brand accounts and cannot be used for Marketplace buyer functionality.

2b. Creators

A "Creator" is a natural person holding a SocialGryd personal account who has opted in to Marketplace visibility via the Creator Hub. Creator participation is:

2c. No Intermediation for Prohibited Sectors

The Marketplace may not be used to market, promote, broker, or sell:

3. Role of SocialGryd

SocialGryd provides technology that helps Brands and Creators find each other, communicate, negotiate terms, and track deliverables. We are not a party to any agreement between a Brand and a Creator. We do not:

The Brand and the Creator are each independent contracting parties and are individually responsible for the campaign agreement, deliverables, payment, tax, licensing, advertising disclosures (including FTC, ASA, ACM, Autoritet Suisse, and equivalent requirements), platform-specific compliance (e.g., YouTube paid-promotion disclosure, Instagram Paid Partnership tag), and any other legal obligations.

4. Data Flow and Privacy

Section 9 of the Privacy Policy sets out the data-flow rules in detail. In summary:

5. Campaign Agreements

Campaigns are documented either (a) within the Marketplace using the templated campaign brief and the deal-record workflow, or (b) by separate written agreement between the Brand and the Creator. In both cases, the Brand and the Creator are solely responsible for ensuring the campaign agreement:

SocialGryd provides templates as a convenience. Templates are not legal advice. Both parties should seek independent legal advice where appropriate.

6. Fees and Payments

SocialGryd may charge:

Funds flow directly through Stripe (or equivalent) from the Brand to the Creator. SocialGryd does not hold, invest, or provide escrow-like services over campaign funds. Taxes are the responsibility of each party for their respective role (VAT/GST by the Brand; income tax and withholding by the Creator).

7. Content, Disclosures, and Creator Responsibilities

Creators must:

Brands must:

8. Reporting, Moderation, and Enforcement

Either party may report misconduct, fraud, policy violations, or disputes to marketplace@socialgryd.com or via the in-Marketplace report tool. SocialGryd may (at our sole discretion and without creating any obligation to intervene in a commercial dispute) investigate, warn, restrict, suspend, remove listings, revoke opt-ins, freeze messaging, or terminate accounts for violations of these Marketplace Terms, the Main Terms, or applicable law.

Decisions taken on Marketplace content or accounts are subject to the Statement of Reasons and appeal process described in our Main Terms Section 18 and the DSA.

9. Verification and Anti-Fraud

We may apply automated checks (bot-engagement detection, deviation from baseline metrics, cross-platform consistency) and manual review to Creators and Brands. Accounts with signs of fake followers, purchased engagement, botnet behaviour, fraudulent billing details, or sanctions-list matches may be restricted or removed. Users agree to cooperate with reasonable verification requests.

10. Intellectual Property

Each party retains ownership of its pre-existing intellectual property. The campaign agreement between the Brand and the Creator governs licence of campaign content. By default and unless the campaign agreement says otherwise, the Creator grants the Brand a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, and distribute the campaign content on the Brand's owned channels for the campaign period plus 12 months, solely for the agreed campaign. Any broader licence (perpetual use, paid advertising use, derivative works, resale, use of likeness beyond the campaign) must be separately negotiated and paid for.

11. No Exclusivity Without Contract

Unless separately agreed in writing between a Brand and a Creator, no exclusivity applies. Creators may work with multiple Brands including in the same category. Brands may engage multiple Creators.

12. Warranties and Limitation of Liability

The Marketplace is provided "as available". To the maximum extent permitted by applicable law, SocialGryd disclaims all warranties about the Marketplace including accuracy, performance, availability, and fitness for a particular purpose. SocialGryd's aggregate liability to any Brand or Creator for any and all claims arising from or related to the Marketplace is limited as set out in Section 24 of the Main Terms. Nothing in these Marketplace Terms limits liability that cannot be limited by applicable law.

13. Indemnity by Brand

A Brand is by definition a business user acting in the course of a business, trade, craft, or profession, and not a consumer. The Brand agrees to indemnify SocialGryd against any third-party claim, liability, loss, or expense (including reasonable legal fees) arising from: (a) the Brand's breach of these Marketplace Terms; (b) the Brand's failure to comply with applicable advertising, consumer, tax, or data-protection law; (c) infringement by Brand-supplied materials; (d) any claim that the Brand-supplied brief or required disclosure is false, misleading, or unsafe. This indemnity does not apply to the extent a claim arises solely from SocialGryd's own negligence or wilful misconduct, and does not require the Brand to indemnify SocialGryd for the Creator's direct claims against us arising from our own acts. Nothing in this Section displaces the parties' own liability to each other under the campaign agreement between them, to which SocialGryd is not a party.

14. Indemnity by Creator

This Section 14 applies only to a Creator who acts in the course of a business, trade, craft, or profession (a "business-user Creator"). Where a Creator qualifies as a consumer under applicable law, this Section 14 does not apply, and any recovery by SocialGryd is limited to what mandatory consumer-protection law permits. Subject to that, a business-user Creator agrees to indemnify SocialGryd against any third-party claim, liability, loss, or expense arising from: (a) the Creator's breach of these Marketplace Terms; (b) any campaign content published by the Creator that infringes a third party's rights, is defamatory, or breaches advertising disclosure rules; (c) the Creator's tax obligations on payouts received. This indemnity does not apply to the extent a claim arises solely from SocialGryd's own negligence or wilful misconduct.

15. Termination

Either the Brand or the Creator may disengage from the Marketplace at any time by closing their account or revoking opt-in. Open campaign agreements are governed by the parties' own contract until completed or terminated. SocialGryd may suspend or terminate Marketplace access for breach of these Marketplace Terms or the Main Terms, or where required by law or for safety/integrity reasons.

16. Changes

We may amend these Marketplace Terms in accordance with the change process set out in Main Terms Section 27. Material changes affecting Brand/Creator economics will be notified at least 30 days in advance under the P2B Regulation.

17. Law, Jurisdiction, and Dispute Resolution

These Marketplace Terms are governed by the laws and jurisdiction set out in Main Terms Sections 28-29. Where you are a consumer and local mandatory rules apply, those rules are not affected.

Under the P2B Regulation, business users of the Marketplace may use the internal complaint-handling mechanism at marketplace@socialgryd.com. We respond in writing, free of charge, and in a timely manner. Business users may also seek mediation by any mediator we designate on this page from time to time.

18. Contact

SocialGryd Limited, Narva mnt 5, Kesklinna linnaosa, Tallinn, Harju maakond 10117, Estonia.