Notice of Illegal Content
1. Before you submit
- If you are reporting a copyright or trade-mark infringement, use our DMCA / IP Takedown process instead.
- If you are a Trusted Flagger under DSA Article 22, use the Trusted Flaggers channel for priority handling.
- If you are law enforcement or a regulator, please use the Law Enforcement Guidelines.
- If you are a SocialGryd user, the in-app "Report" button on every post, comment, profile, message, event, and space is usually the fastest path.
2. Submit a notice
Complete the form below. Your notice will be sent by email to report@socialgryd.com. You will receive an acknowledgement within 24 hours and a reasoned decision without undue delay, typically within 7 days for straightforward cases.
3. What happens next
- Acknowledgement within 24 hours.
- Triage and review by a human moderator (or, for CSAE, by a specialist reviewer within 1 hour).
- Decision — we may remove, restrict, demote, leave as-is, or refer to law enforcement. We issue a Statement of Reasons to the content owner if action is taken, and a reply to you with the outcome and the legal basis.
- Record-keeping. We log the notice in our Transparency Report pipeline.
4. Appealing our decision
- If you disagree with our decision, use the "Appeal" button in the decision email to trigger internal review under DSA Article 20.
- If you remain dissatisfied after appeal, you may refer the dispute to a certified out-of-court dispute-settlement body under DSA Article 21 or to a court of competent jurisdiction.
5. Abuse of notice and action
Under Article 23 DSA we may suspend the handling of notices from submitters who repeatedly file manifestly unfounded notices, after warning. Thresholds are documented in our Transparency Report.
6. Data we collect
We process the information you submit under Article 6(1)(c) and (f) GDPR (compliance with a legal obligation and legitimate interests in safety and lawfulness). Your email address is used to communicate with you about the notice and is retained for the period required by our Privacy Policy. You have the rights listed in the Privacy Policy, including the right to lodge a complaint with your supervisory authority.